Tuesday, September 29, 2009

Indian Railways rushes to the aid of stranded flyers


With the agitation by Air India executive pilots leading to cancellation of scores of flights for the fourth consecutive day, Railways today started operating 'May I Help You' booths at major airports, including Delhi, for the benefit of stranded passengers. "Passenger reservation counters would also start functioning shortly at all major airport terminals," said a senior railway official after Railways Minister Mamata Banerjee announced running special trains from Kolkata, Mumbai, Chennai, Delhi and Bangalore for those stranded. The official said services at the 'May I Help You' booths would be further beefed up if the need arises.

She said an additional coach could be attached to each superfast train to carry the extra passengers as per the instructions of the Minister. This apart, zonal railways have also been instructed to coordinate with airline officials to facilitate the movement of stranded passengers, the official said. All zonal authorities have been asked to provide information to passengers about vacant berths in all express trains at the temporary reservation counters and help booths at major airports, she said. Banerjee, earlier in the day, said she has asked Union minister of State for Shipping Mukul Roy to arrange a special service of the Shipping Corporation of India tomorrow to bring back stranded air passengers at Port Blair.

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