Oman Air Training Centre conducted a training programme recently for Oman Air's sales executives from its various outstations who attended the course that was conducted in two batches, each batch with 16 participants. The recent programme for sales executives was conducted to encourage them to understand the sales process in depth, and develop the skills needed in order to creatively produce customized sales solutions and to increase effectiveness in each step on the process, improve prospecting and develop the appropriate approach and presentation techniques to gain the customer's attention, interest and desire for Oman Air products or services and to create rapport with customers through powerful communication techniques. 'The course covered important topics such as understanding the sales process, preparation, approach, presentation techniques, winning attitude, trial close, communication skills, overcoming objectives, closing techniques, follow up and personal development.
Ruqaiya Adams, Training Manager of Oman Air Training Center said: 'Implementing new course modules to suit the working requirement of the trainees and to impart the most modern techniques to ensure higher and better productivity has always been the motto of the Oman Air Training Centre. The Centre conducts a number of courses to employees of various departments and has the most modern training infrastructure that is in high demand by other organisations as well. 'Updating of skills is very important in any industry and assumes greater importance in sales. We are sure with this training programme we have covered most of the pertinent issues faced by sales staff and our trainees with their enriched knowledge will be able to successfully enhance sales to Oman Air' Adams said.
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